Privacy Policy

Privacy Policy

Stance Hire (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Telephone number
• Billing and payment details
• Booking details (dates, times, locations, service type)
• Flight details (for airport transfers)
• Any information you provide via contact forms, email, or telephone

We do not collect unnecessary personal data.

2. How We Use Your Information

We use your information to:

• Process and manage bookings
• Communicate with you regarding your booking
• Provide chauffeur and vehicle hire services
• Process payments and deposits
• Respond to enquiries
• Comply with legal and regulatory obligations

We will only use your data for legitimate business purposes.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to fulfil a booking
• Legal obligation – for accounting or regulatory purposes
• Legitimate interests – business administration and service improvement

4. Data Sharing

We do not sell, rent, or trade your personal data.

Your information may only be shared with:

• Payment processors
• Professional chauffeurs directly involved in fulfilling your booking
• Legal or regulatory authorities if required by law.

All third parties are required to respect data confidentiality.

5. Data Storage & Security

• Personal data is stored securely and protected against unauthorised access.
• We take reasonable technical and organisational measures to safeguard your information.
• Data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.

6. Cookies

Our website may use cookies to improve functionality and user experience.

You can choose to accept or decline cookies through your browser settings. Declining cookies may affect website performance.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Object to or restrict processing
• Request data portability

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.